Contact information
Contact Information
Last Updated: September 2026
Have a question about your order, product specifications, or shipping status? At Bennet & Blake (operated by FF COMMERCE LTD), our dedicated customer care team is here to assist you with any inquiries to ensure a smooth, transparent shopping experience.
Customer Support
Support Email:
info@bennettandblake.com
Official Website:
bennettandblake.com
We aim to respond to all customer inquiries within 1–2 business days. Please include your order number for faster service.
Service Hours & Cutoff
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT/BST
Daily Order Cutoff: 8:00 PM GMT/BST (London Time)
Inquiries or order modification requests received outside of operating hours will be addressed on the following business day.
Important Notice Regarding Product Returns
Our registered office in London is strictly an administrative location and CANNOT receive or process physical product returns.
Please do not ship returned items to our London corporate office. All returns require prior authorization and must be routed to our designated fulfillment center. To request return approval and receive exact return address details, please review our Refund & Return Policy or contact info@bennettandblake.com.
Company Profile & Addresses
Store Name: Bennet & Blake
Operating Legal Entity: FF COMMERCE LTD (Companies House: 17398899)
Customer Support Email: info@bennettandblake.com
Registered Administrative Address
FF COMMERCE LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
(Administrative office — Not a return address)
Product Return Address
Issued Upon Authorization
Contact info@bennettandblake.com to receive return instructions.
(Pre-approval mandatory)
© 2026 Bennet & Blake | Part of FF COMMERCE LTD | All Rights Reserved