Terms of service

Terms of Service

Last Updated: September 2026

Welcome to Bennet & Blake (bennettandblake.com), operated by FF COMMERCE LTD. Throughout the site, the terms "we", "us", and "our" refer to Bennet & Blake.

By visiting our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these terms carefully before accessing or using our website.

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1. Online Store Terms & Eligibility

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright and intellectual property laws). You must not transmit any malware, viruses, or code of a destructive nature. Any violation of these Terms will result in an immediate termination of your access to our Services.

2. Billing, Currency & Order Acceptance

  • Currency & Pricing: All transactions on bennettandblake.com are processed exclusively in Pounds Sterling (GBP £) and are inclusive of UK VAT where applicable. Prices are subject to change without prior notice.
  • Service Scope: We sell and ship products across the United Kingdom. All orders are subject to product availability and confirmation of order payment.
  • Order Refusal Rights: We reserve the right to refuse, limit, or cancel any order placed with us at our sole discretion, including orders suspected of fraud, unauthorized commercial resale, or billing inaccuracies.

3. Consumer Protection & Returns

We strive to ensure complete accuracy in our product descriptions, photography, and specifications. All purchases made on our storefront are backed by our voluntary 30-day return policy with £0.00 restocking fees, which is in addition to your statutory 14-day right to cancel under the Consumer Contracts Regulations 2013.

Nothing in these Terms excludes, restricts, or modifies any non-waivable statutory consumer protections granted to you under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or any other applicable UK consumer protection law.

4. Prohibited Uses & Errors

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform illegal acts; (c) to violate intellectual property rights; (d) to harass, abuse, or discriminate; (e) to submit false or misleading information; (f) to upload viruses or malicious code; or (g) to interfere with security features.

Occasionally, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any errors and cancel affected orders without prior notice.

5. Disclaimer of Warranties, Limitation of Liability & Governing Law

Except as expressly provided by law or in our return policies, all products and services delivered to you through the website are provided "as is" and "as available" for your use. To the fullest extent permitted by law, Bennet & Blake and FF COMMERCE LTD shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of any service or product purchased using the site.

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer rights you may have in your place of residence.

Important Notice Regarding Return Addresses

Our registered office in London is strictly an administrative location and CANNOT accept direct physical product returns.

Do not send return items to our London corporate office address. All returns must be pre-authorized through customer care at info@bennettandblake.com. Upon authorization, full instructions and exact return address details for our authorized fulfillment facility will be provided. Unauthorized returns will be rejected.

Company Profile & Contacts

Store Name: Bennet & Blake

Operating Legal Entity: FF COMMERCE LTD (Companies House: 17398899)

Customer Care Email: info@bennettandblake.com


Registered Administrative Address

FF COMMERCE LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
(Administrative office — Not a return address)

Product Return Address

Issued Upon Authorization
Contact info@bennettandblake.com to receive return instructions.
(Pre-approval mandatory)

© 2026 Bennet & Blake | Part of FF COMMERCE LTD | All Rights Reserved